Forum Discussion

Yquzac's avatar
Yquzac
Joining in
31 days ago

Pre pull delays

Hello , don't know if anyone can help? Pre pull dates keeps rescheduled because of a blocked duct however the duct was cleared nearly a week ago, OCU came out yesterday was told pre pull would happen later that day, I ring pre install teams told me was postponed. I'm really frustrated getting to point of cancellation. Can anybody help. Web chat and telephone team don't get any help with just failed promises.

 

Thanks in advance 

 

Daniel

  • Hello Yquzac,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your installation and the delays that you've experienced. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L