Forum Discussion

m0bov's avatar
m0bov
Tuning in
2 months ago

Outage in carshalton sm5 area

Hi, is there a widespread outage? We had some storms and now all I have is a green flashing light. We had a strike nearby and when I checked the router it had a red light on.

 

Thanks 

James 

3 Replies

  • Your phone's are still busy, so got engineer visit booked. Seems a bit overkill, just need replacement hub 

  • Done factory reset, getting partial service (US Only) showing.

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      Hi m0bov,

      Thank you for your post. We're very sorry to hear about the issue you've had with your service. 

      To confirm, is this resolved now?

      ^Martin