Forum Discussion

Hw1996's avatar
Hw1996
Joining in
11 months ago

Omnibox Cover

Hi,

My outdoor cable box was damaged during a storm a few months ago. I’ve not had a chance to get this resolved until now.

 

How do I go about getting the box replaced? Is this something I pay for? Picture attached, it might even be I need to just reassemble however didn’t want to mess about with it too much!

thanks

  • Hey Hw1996,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your omni-box. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started. There would be no charge for the box being repaired/replaced. 
    Kind Regards,
    Steven_L