No Broadband connection
No Broadband since December 2024. Numerous engineer visits. Rewiring done inside & out. Router swapped out twice. Engineer still unable to activate broadband.
Network status shows as below.
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
| 0 | 23600000 | 31 | 5120 | QAM 32 | 12 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
| 0 | ATDMA | 0 | 0 | 1 | 0 |
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 1 | 138000000 | 3.1 | 38 | QAM 256 | 1 |
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
| 1 | Locked | 38 | 0 | 0 |
Any help in identifying the issue would be much appreciated.
