Forum Discussion

kpulawski's avatar
kpulawski
Joining in
12 months ago

No account number or area reference

As many others have this problem i assume its pretty common and an easy fix, i tried registering my account before my router gets here just so i can have it ready for when its up and running however i just have dashes (-) in place of an actual account number and reference. Help?

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon