Forum Discussion

MS001's avatar
MS001
Joining in
15 days ago

New hub, old pods

Hi, new hub installed but both pods won't connect. One flashing white and one flashing blue. Any ideas?

  • -tony-'s avatar
    -tony-
    Alessandro Volta

    they are still linked to the old hub - you need VM to change them over to the new hub - afaik there is no process for you to do that other than ring them

  • Hello MS001,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your pods connecting to your new hub.

    Are you still experiencing issues with the pods connecting to your router? If you are please respond to my private message and we can get this investigated for you.

    Kind Regards,

    Steven_L