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Becs2024's avatar
Becs2024
Joining in
2 years ago

New hub not connecting

I had a new hub delivered in February and it is still not connecting so have no Wi-Fi.

trying to get hold of anybody is almost impossible what do I do? 

2 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    So you have had no service since February?  Is this a new install or a replacement Hub?

    If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Becs2024

    Thank you for your post.

    I'm very sorry to hear that your new Hub would not connect last week.

    I do hope that you've since been able to get this sorted, however if not, I've dropped you a PM so I can help you further.

    Thanks,