Forum Discussion
4 Replies
- jbrennandVery Insightful Person
VM can supply 1/3/5 metre pre-made cables. So wait here until a VM person responds and offers to order you a 5m one - or try this while you wait
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There are a few options.
Firstly call it in on the “faults” line - on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). Try now, but calling at 08.00 midweek (09.00 Sun) is the best time to get through quickly at busy/closed times you may get redirected to offshore - hence calling early is best to save any runarounds.
You can text VM on 0753 305 1809 include account name/number and what the issue is, there is also a “Chat” option on their website - but note that replies usually take longer. Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0780 3089 684 ) - you can use the same number for their other social media platforms too (TwitX/Fbook. etc) - so try them all.
- PencilcaseTuning in
Although John, recent posts from forum team staff suggest that they can and will supply 5m, 10m and even 15m coax cables on demand, which does seem a bit of a stretch.
- Steven_L
Forum Team
Hello TurboBentley,
Welcome to the Community and thanks for taking the time to post here on the forums. We can arrange for a cable to be sent out to you from here but will need to take some details via a private message. Please look out for my message and we can get started.
Kind Regards,
Steven_L
- Steven_L
Forum Team
We're always here to help over the forums 👍
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