Moving
We are moving, the property has previously installed VM services, VM, have booked an install as the box on the new house is damaged, so far so good.
The CS person says that it needs a new modem, I have a hub 5 already also that probably ok, he then said I will have to return the three pods and go through the process to get new ones, he also said he would check and call back he did and confirmed the same.
My main question is why? he said that the new connection will be FTTP, I cannot see any evidence of the different wall boxes in the street. I have two STB, and the hub all connected up via the pods and ethernet, when you connect the STB's via wifi it says ethernet is better and more stable.
This a large house and I know wifi will be an issue so why take the pods back? why a new hub? is there really FTTP available, I assume this would need new external cabling.