Forum Discussion

vivekncl's avatar
vivekncl
Joining in
14 days ago

Moving router

Hi 

I was wondering if I can get help from Virgin Media to move the router from front room to the dining area, both are on ground floor.

Thanks 

3 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    14 days ago

    VM will do it for £25. 

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

      • Deepak_S's avatar
        Deepak_S
        Icon for Forum Team rankForum Team
        7 days ago

        Hi Vivekncl, 

         

        Thank you for reaching out! As mentioned, we can get this done by sending out a technician for £25 charge. Firstly, we will need to pass security and then we can proceed. Look out for a private message🙂