Forum Discussion

jlife's avatar
jlife
Just joined
7 days ago

Moving Router

I would like to over my Router from the back of my house to the front.

I am aware there is a £25 call out fee. Can this be arranged via this forum.

 

Thanks 

10 Replies

  • jlife's avatar
    jlife
    Just joined

    I would like to over my Router from the back of my house to the front.

    I am aware there is a £25 call out fee. Can this be arranged via this forum.

     

    Thanks 

    • Tudor's avatar
      Tudor
      Very Insightful Person

      The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

    • Tudor's avatar
      Tudor
      Very Insightful Person

      NOT RAISE DUPLICATE POSTS.

      • japitts's avatar
        japitts
        Very Insightful Person

        NOT RAISE DUPLICATE POSTS.

        I've merged 3 duplicate threads into one now Tudor​ 

        jlife​ - Posting the same query in multiple boards can cause confusion with replies going in different places, and mean the staff team ultimately take longer to respond due to duplication. You now have one thread for this query.

  • jlife's avatar
    jlife
    Just joined

    I would like to over my Router from the back of my house to the front.

    I am aware there is a £25 call out fee. Can this be arranged via this forum.

     

    Thanks

    • Tudor's avatar
      Tudor
      Very Insightful Person

      The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

    • Tudor's avatar
      Tudor
      Very Insightful Person

      DON’T RAISE DUPLICATE POSTS.

    • Tom_W1's avatar
      Tom_W1
      Icon for Forum Team rankForum Team

      Hi jlife thanks for posting here in the Community, we hope you're well.

      We can definitely look into this for you, please expect a PM from me to arrive shortly regarding this and respond directly when you can!
      Many thanks

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    DON’T RAISE DUPLICATE POSTS.