Forum Discussion

Fox4's avatar
Fox4
Joining in
12 months ago

Moving router

Hi everyone. Due to building work I'm looking to move our Virgin router and TV points to different parts of the house, looking for help. Know there's a £25 charge from other posts. Thank you

John

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    12 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)
    12 months ago

    Hey Fox4,

    Welcome to the Community Forums and thanks for the post.

    I can certainly help going about getting this raised for you, for me to do so I will need to confirm some information from you via a private message, which I will send to you now.

    Joe