shemsley1
10 months agoJoining in
Moving router to different part of the house
Hi, I was wondering if there is a way to move my router and its connection to the wall from one side of the house to the other?
Hi shemsley1
There would be a £25 non fault call out charge (it used to be £99) to do the work you require.
You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.
Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.