Forum Discussion

PaulaH1988's avatar
PaulaH1988
Joining in
2 months ago

Moving my tv equipment

Hello!

I want to move my tv box and modem to another part of my living room. I have enough COAX cable but didn’t realise I had a splitter! Can I book an engineer to come out and put the correct length of cabling in so I can move my equipment to another location? 

  • Kath_P's avatar
    Kath_P
    Forum Team
    2 months ago

    Hi PaulaH1988, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    This is something we can certainly arrange for you but in order to do that I'll need to confirm some information with you to pass security. It's also worth noting that booking an engineer to move the equipment will incur a £25 call out fee. This is added to the bill generated after the visit has completed. 

    I've sent you a direct message to get some information from you in a private space. If you're using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you're on a mobile/tablet device then instead, click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,