How do I go about getting my router moved from my living room upstairs to my gaming room I am paying for 1gig speeds but upstairs am getting 130mgs thanks only to a wifi mesh and when calling virgin media being told its classed as a fresh install and will cost £100
Not sure where the ‘fresh install’ and the ‘£100’ came from, probably from the fetid imagination of the offshore call centre worker, just trying to boost his or her’s bonus this month; but, no!
The price of any of this stuff is a standard £25.
Give it a day or so, and a member of the forum team will get to this thread and offer to arrange an engineer visit. Whether or not they bother to address or acknowledge the obvious rubbish (hint, attempt to rip you off) you have been told by their call centre - who can say?
