Moving my cable to another entry point
I need to move the cable entry point coming in from the street to another point along the outside wall in my house. Any help please?
Forum Discussion
2 Replies
Replies have been turned off for this discussion
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi theepikajey
Welcome to the Community Forums.
With an external cable re-routing request, this is a different process than an internal re-wire or equipment relocation request.
This may not be possible to re-route the cables as you're requesting, and any construction work needed may be chargeable. Are there any concerns you have for the cabling, which is the reason you're requesting it to be moved, or is it that you're just having work done on your property, like an extension?
