I couldn't find the wall socket in the flat. There is only the attached socket can i use it? And when I check in the website. It said that the virgin media is available. Note that there is no furniture in the flat so It not hidden behind them.
When the web site says VM is available it does not necessarily mean the cables into your home, only on your street. If you go for VM a technician will do all the cabling needed, they do not use existing OpenReach cabling.
Do I ask virgin media to install it? Or who?
VM does it as part of the install
If you are showing as available on the postcode checker but the house has never had a service, then it just means a service duct has been installed in the street which your house has access too.
Look for something like this on the pavement outside:
Tobi boxCable service duct HFC Tee
This is what the installers will use to connect you.
Forum TeamHi MohamedMorsy thanks for posting.
We can see that a colleague has responded to you in this thread. We'll therefore take steps to get this thread closed down. Do please let my colleague know if you require any further assistance regarding the installation of your service.
Kind regards
Lee_R
