Forum Discussion

N123Broadband's avatar
N123Broadband
Joining in
2 months ago

Missing outdoor junction box cover

Hello, 

After returning home today we've discovered our outdoor junction box cover is missing. Picture bellow. How do we go about getting a replacement?

Thank you

Nick

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Robert_P's avatar
    Robert_P
    Forum Team
    2 months ago

    Hello N123Broadband

     

    Thanks for raising the Omni Box issue and it's missing cover, we're happy to help here via the forums and welcome to the community.

     

    I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.