I am writing to inquire about the possibility of receiving a 15-meter cable for my Virgin Media service. I am looking to extend my current setup and would prefer to handle the installation myself to ensure it is done according to my specific needs.
Could you please let me know if it is possible for Virgin Media to send me a cable of this length?
No the longest is 5 meters. A cable that length would need the power levels adjusted by a technician. Best to pay the £25 non fault call-out fee and get it sorted properly. The tech will put the Hub where you require it.
Forum TeamHey Harry216, thank you for reaching out and a warm welcome to the community, as mentioned we do not have a cable that long sorry.
We would advise against using a 3rd party cable also, the best thing we would say it to relocate the router.
However as mentioned there is a charge of £25 for this, let us know.
