Longer splitter cable needed
Hi all.
Currently installing our new package of both WiFi and TV 360. However, the splitter cable isn't long enough to allow for the TV box to be located where it is needed.
Is it possible to recieve a longer cable?
Forum Discussion
6 Replies
Yes VM will supply 1m, 3m or 5m cables.
Just call in to request one
- Nathan_B
Forum Team
Hi there Danny11945 👋 Welcome to our forum and thanks for your post 😊
I'll certainly be happy to help get a longer cable for you. I'll pop you a PM to confirm your details so this can be done.
Regards
NathanHi Nathan is it possible for me to get one of the 3m extension splitters as I need to move the router and 360 box.
Cheers
Pete
- Matthew_ML
Hey petej151, thank you for reaching out and a warm welcome to the community.
Currently all we offer is a coaxial cable if you want one of these we can send it out.
However if you are looking to move the router and 360 box you may need a refit which is a one off charge of £25.
Thanks for the reply Matthew, i could maybe work something out, with a longer coaxial, something around 3 or 4 metres would probably do it. Regards Pete
- Sabrina_B
Thanks for the update on this petej151, we would need to bring you in for a private message to get this out to you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
