Issues with regular drop outs
I have an issue where I am getting regular dropouts.
I have had the cable to the house replaced and a connector in the cabinet was also fixed just after new year. It was pretty stable from that point until the service went down last monday just after a huge thunder storm.
Since then I have been seeing intermittent disconnections again.
I have a technician booked for Monday. I am wondering what to say to them, as they will probably measure the signal and say it looks fine.
I was using a TP link mesh and my hub was in modem mode and I was getting constant reconnections.
I was advised to turn the hub back to router mode and use my mesh as an access point. I was getting fewer but still very frequent drop outs.
I removed the mesh and have been testing using only the vm hub wifi for the last day or so. It is far more stable but I just had a drop out and I copied the following logs from the router:
1 02/01/2025 00:28:06 82000200 Critical No Ranging Response received - T3 time-out;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 2 02/01/2025 08:28:01 68010300 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 3 02/01/2025 08:28:01 68010600 Notice DHCP Renew - lease parameters tftp file-cmbus-vmdg620-bbt093-b.cm modified;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 4 01/01/1970 00:01:19 82000200 Critical No Ranging Response received - T3 time-out;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 5 02/01/2025 16:13:45 90000000 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 6 02/01/2025 16:13:45 73040100 Notice TLV-11 - unrecognized OID;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 7 02/01/2025 16:13:45 68001102 Critical Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 8 02/01/2025 16:13:49 73050400 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 9 02/01/2025 16:13:49 82001100 Warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 10 02/01/2025 16:13:49 82001200 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 11 02/01/2025 16:13:50 82001100 Warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1; 12 02/01/2025 16:14:02 67050300 Warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
1
02/01/2025 00:28:06
82000200
Critical
No Ranging Response received - T3 time-out;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
2
02/01/2025 08:28:01
68010300
Error
DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
3
02/01/2025 08:28:01
68010600
Notice
DHCP Renew - lease parameters tftp file-cmbus-vmdg620-bbt093-b.cm modified;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
4
01/01/1970 00:01:19
82000200
Critical
No Ranging Response received - T3 time-out;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
5
02/01/2025 16:13:45
90000000
Warning
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
6
02/01/2025 16:13:45
73040100
Notice
TLV-11 - unrecognized OID;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
7
02/01/2025 16:13:45
68001102
Critical
Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
8
02/01/2025 16:13:49
73050400
Warning
REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
9
02/01/2025 16:13:49
82001100
Warning
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
10
02/01/2025 16:13:49
82001200
Warning
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
11
02/01/2025 16:13:50
82001100
Warning
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;
12
02/01/2025 16:14:02
67050300
Warning
DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=fc:77:7b:27:0e:10;CMTS-MAC=00:eb:d5:21:4f:24;CM-QOS=1.1;CM-VER=3.1;