Forum Discussion

RyDane's avatar
RyDane
Joining in
6 months ago

Internal Install

The team came out on the 1st and installed from the box to the external brown box on my house but said the internal element of the install needs to be done by someone else.

I've not got any notifications of further appointments, what's the process here? Ideally I won't call up as it took me about an hour last time.

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    6 months ago

    Hey RyDane, thank you for reaching out and a warm welcome to the community I am sorry to hear this. 

    I've taken a look at our end and it looks like you've spoke to the team, did they help you at all?