Forum Discussion

orbscure's avatar
orbscure
Dialled in
5 months ago

Internal Access Socket Move

Hi... I would like to arrange an appointment for an Engineer to come and move our internal wall socket from its current position at the rear of the property, to the front of the property. I'm aware that I can request this via a phone call, but using this method is easier for me.

Many thanks in advance
Pete

6 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    5 months ago

    Should be the standard £25 fee for this work.  If you wait here a day or two a VM Mod should pick this up and discuss directly with you.

  • Sturm1's avatar
    Sturm1
    Joining in
    5 months ago

    Hi,

    I also need my Internet socket moving within my house, how do I organize this through virgin media?

     

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    5 months ago

    Hi orbscure 

    Welcome back to the community forums. 

    We can arrange this for you on our side. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down. 

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    5 months ago

    Thanks for joining me over private message orbscure 

    Glad we've been able to get this sorted for you today. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed.