Forum Discussion

komepne1's avatar
komepne1
Joining in
3 months ago

Installation at a listed building

Hello!

Me and my partner are in the middle of purchasing a property that is a grade 2 listed building. Our preferred choice of provider would be virgin as they offer the best speeds which we'd need as we both work at home, stream, play online games etc. The current occupiers do not have virgin so it would need to be a new installation and they would have to drill a hole in the wall. I've emailed the local conservation officer to ask if this would be allowed. There are parts of the building that aren't as old so I'm hoping they could install in those.

I tried speaking to virgin media's contact centres about this but they had zero knowledge of this. So I wondered if anyone here had perhaps been through this situation or heard of anything similar before and could provide some advice?

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    3 months ago

    Hi komepne1 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear you haven't been able to get any clarification on this matter 😔

    In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel

    • Jb27's avatar
      Jb27
      Joining in
      2 months ago

      Hi, I rent a ground floor flat in a grade 11 listed building and have no idea if I can get this installed. Any idea? 

      • Steven_L's avatar
        Steven_L
        Forum Team
        2 months ago

        Hello Jb27,

        Welcome to the community and thanks for taking the time to post here on the forums. Have you signed up for the service yet or looking for advice before you do? Have you been able to get any further assistance since you last posted?

        Kind Regards,

        Steven_L