Forum Discussion

Bilkido's avatar
Bilkido
Joining in
2 years ago

Info tab

Hi all new here. Anyway we just had our 1gig package installed and on the back of the router there was a removable tab that had a qr code and details of the router name and password. The thing is when the engineer had finished they didn’t put the tab back so now we haven’t got one. It’s not normally a problem but with the qr code it’s easier for other members of the family to connect. Can I get a replacement or not? Sorry for the rambling just hope someone can help. Thanks 

8 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    The information you need is on the bottom of the Hub.  It should have the SSID and password for the Wifi, and the Settings password for the Hub's admin console.  If this is also missing or illegible then you will need a replacement Hub.  There is no way to recover this information. 

    • Bilkido's avatar
      Bilkido
      Joining in
      2 years ago

      Thanks for answering me. I know about the info on the bottom, it’s just easier when family members keep asking for the password to give them that little table with the qr code on. Was hoping if that could be replaced?

      • Bid1's avatar
        Bid1
        Dialled in
        2 years ago

        Download the VM connect has the barcode there 

  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    We have an A4 page with the SSID, Password + a generated QR code and it is as you say quick and easy to use.

    If you have the SSID & Password from the sticker, search online for a Wi-Fi QR Code Generator,
    create the Wi-Fi QR code for WPA/WPA2 and save it as an image file. 

    Or try this QR generator link : https://qifi.org/