Forum Discussion
6 Replies
- jpeg1Alessandro Volta
It would help if you said what you wanted to be done about it, and posted a photo.
- TudorVery Insightful Person
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system nor a direct line to VM.
- Roger_GoonerAlessandro Volta
An exposed cable is not necessarily a problem. When you post a photo show the cable and its surrounding area.
- BunnysJoining in
Thanks I did take a photo but it’s disappeared obviously not done it right I’ll give them a call
- newapolloVery Insightful Person
Hi Bunny's
The forum software needs to approve the picture first, so it will probably appear later on today.
- Molly_T
Forum Team
Hi Bunnys 👋 Welcome to the community forum! Thanks for joining and making your first post.
Sorry to hear these concerns about an exposed cable.We will need to send you a PM to take a few details, and get you to send us in a photo of the cable and surrounding areas so we can assess the scale of the issue, and arrange getting it re-buried or repaired.
Please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering help. We can return to this public thread with another update when possible.
Thanks for your patience in the meantime! 🌞
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