Forum Discussion
- newapolloVery Insightful Person
Hi ieuan2004
The equipment is usually pre-activated, however you might need to call 0800 953 9500 to activate the hub.
If so have your account and area number handy, and the hub serial number.
- Robert_PForum Team
Hello ieuan2004
Thanks for taking the time to post on the forums in regards to your recent delivery, set up and subsequent connection issues, we understand the confusion. Welcome to the community.
It's been a few days since your post, were you able to follow newapollo's advice and call the activation line? If so did this resolve the issue?
Let us know if you need further assistance.
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