Forum Discussion

suketha's avatar
suketha
Joining in
8 months ago

Hub 5X Modem Mode not available but can I port forward?

So I have the full fiber to the home with 2gb speeds based in Ireland. When I signed up I was able to request an IPV4 address and Modem mode . This worked for about 3 months and all traffic was handed to my Dream Machine Router but then suddenly stopped working. Apparently this is no longer available and the tech support guys are useless. I need to forward some ports on the Hub5x to my Dream Machine but when I logged in I don’t seem to have that option. I have an option for IP and Port Filtering but it’s only IPV6.

Has anyone got a work around to port forward IPV4 to your own hardware?

  • Tudor's avatar
    Tudor
    Very Insightful Person
    8 months ago

    Unfortunately this board is only for UK retail customers, VM in Eire use different equipment.

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    8 months ago

    Hi suketha

    Thanks for your post and welcome to our community.

    Unfortunately, as the community have advised, we can't assist with any Virgin Media Ireland accounts here.

    Please reach out to the team here 

    We're sorry we can't be of more help.