Forum Discussion

Dman1's avatar
Dman1
Joining in
5 months ago

Hub 4 Overheating

Hub4 overheating fan running top distorting

 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    That is positively dangerous. Unplug its power supply from the wall socket and leave it unplugged until it the Hub and its power supply are both replaced.

  • Hi Dman1,

    Thank you for taking the time to contact us Via our community and welcome back , we are sorry to hear your Router is overheating, this is something I will help you with and it is important that it isn't used until investigated by an Engineer, so I can help I have sent you an invite into a private chat, please look out for a white envelope to join.

    Regards

    Paul.

  • pineman's avatar
    pineman
    On our wavelength

    'please make a (quick) report to Trading Standards'''

    Why? The router is the property of Virgin Media and if it is found to be faulty they will replace it. What has it got to do with Trading Standards?

  • pineman's avatar
    pineman
    On our wavelength

    I disagree with your interpretation of the use of Trading Standards and subsequent advice concerning the individual, maybe problematic, router.