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jessicah2809's avatar
jessicah2809
Just joined
18 hours ago

Hub 3 - doesn’t fit sockets

I’ve just moved into a new flat and had a virgin media hub 3 arrive. 

I ordered the box over the phone and was told that the previous tenants had also used virgin broadband so it would be a simple set up.

The box has arrived but the wall end of the wiring doesn’t seem to fit into the wall socket?

The actual wall socket is in the hallway (in the first photo) where there are no plug sockets so I can’t plug the box in here as I won’t have a power supply.

it looks as though the wire goes through to the living room  (second photo) but from here I can’t work out where I’m supposed to plug it in as it doesn’t fit anything 

please help!

 

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The living room photo shows coax of a different coloured sheath than the first photo and it also has an ordinary TV coax plug on the cable. Where does the thick white coax from the first photo terminate?