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CDH6702's avatar
CDH6702
Just joined
11 months ago

How can i leave a review for a technician visit

Hi,

I had a broken cable and had lost all tv and internet. A technician came and sorted the problem quickly. He went above and beyond and also sorted out a problem with our broadband that I had complained about On numerous occasions to virgin. His name is Chris and his ID is 73018. He definitely gets a 10/10. Could somebody please pass this info on to his manager.

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  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    11 months ago

    Hi CDH6702 👋 Thank you for reaching out to us and welcome to the Virgin Media Community 😀

    We're delighted to hear about the excellent service the technician provided.

    We've made his manager aware of the feedback you've provided and have also let him know directly.

    If you have any issues or queries in the future, please don't hesitate to contact us. 

    Regards,
    Daniel