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tina-d's avatar
tina-d
On our wavelength
12 months ago
Solved

Unable to leave 10/10 review for technician

Could you please pass on this review for our fantastic technician, as I wasn’t sent a text or email to do this. He was such a nice guy. So very helpful and knowledgeable.  Visit was 10th May 2024. He was called Jack and his id was 86082. Definitely got a 10/10. I have our account number if that’s relevant but assume I shouldn’t post that publicly??

  • Ashleigh_C's avatar
    Ashleigh_C
    12 months ago

    Hi there tina-d 

    Thank you so much for your post and welcome back to the forums, it's always great to have you here. 

    Thank you so much for letting us know about the engineer and I am so glad that they were able to help with your issue. I will be happy to pass on these kind words internally so that the engineer gets the credit deserved. 

    Thank you again for letting us know. 

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    12 months ago

    Hi there tina-d 

    Thank you so much for your post and welcome back to the forums, it's always great to have you here. 

    Thank you so much for letting us know about the engineer and I am so glad that they were able to help with your issue. I will be happy to pass on these kind words internally so that the engineer gets the credit deserved. 

    Thank you again for letting us know. 

    • Bobbert47's avatar
      Bobbert47
      Just joined
      6 months ago

      Hi, please can a review my technician. He was fantastic and would rate 10/10 did exactly what was expected of the instalation and more. So thanks name Terry and ID 9521. Please feed this back.

      Rob:) 

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        6 months ago

        Thanks for coming back to us Bobbert47, we're glad to hear of the positive experience that you've had during an engineer visit. This amazing feedback you have given has been passed over to the engineer and his manager 👍

        Kind Regards,

        Steven_L