How to leave technician review?
A field technician recently came and fixed an issue recently and was very kind and helpful, how do I leave a review?
Forum Discussion
3 Replies
- Daniel_Et
Forum Team
Hi t6rantham 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're delighted to hear about the excellent service the engineer provided.
In order to make sure the positive feedback is brought to their manager's attention, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
You can also post a review on Trustpilot here.
Regards,
Daniel I had a technician, called John ,visit this morning 24th Feb 25 in the Medway area. The problem was dealt with swiftly, he was polite and friendly - an asset to Virgin. Thanks.
- Gareth_L
Hello there, thanks for letting us know about your positive experience. If you can send us a DM, we'd love to ensure John gets the feedback he deserves. You might also get an email off the back of the visit where you can leave positive feedback.
