Forum Discussion

Jackholmes1990's avatar
Jackholmes1990
Joining in
6 days ago

Home renovation

So I’m in the process of getting an extension to the rear of my property. The grey virgin box is on the side of the house with the coaxial cable running around the top of the conservatory, along the back and side of the house to the other side where it come into my office. 

What can I do about the coaxial cable during the project? Keen to get others opinions before the work starts. 

  • I forgot to add that the conservatory is coming down with the back of the house being extended. 

    • Akua_A's avatar
      Akua_A
      Forum Team

      Hi Jackholmes1990 

      Welcome to our forums and thank you for your query. We would be happy to look into this for you. Just to confirm, are you a current VM customer with active services? If so, we could look into booking an appointment to move the external cabling and box. This would come at a call out charge (£25). Please get back to us when you can and we will do our best to help from here.

      Thanks,

      • Jackholmes1990's avatar
        Jackholmes1990
        Joining in

        Hi

        Thanks for getting in touch. Yes I'm an existing customer.

        Cheers