Hitron router in modem mode - cannot access web UI
Yes, I know this forum is intended for residential customers, many of whom have no knowledge of the Hitron CHITA CGNV4 router, but I'm posting in the hopes that a few have come across this beast during their day job before returning home to the delights of their SuperHub 5.
I have the VOOM-800 service with 5 static IP addresses and configuration information online is scant. I've observed that the 4 ethernet ports on the rear act as a layer 2 switch so I can plug my MacBook's ethernet cable into any one of them and ping the Web UI interface address, 192.168.100.1, provided I configure my MacBook ethernet port to another address in the 192.168.100.0/24 subnet. However, if I attempt to visit http://192.168.100.1 or the https: equivalent then I get the error message "connection refused" displayed in the web broswer.
If instead I configure my PC ethernet port to have an address in the 80.194.59.xxx/30 subnet that was mentioned by the Order Management team, set the gateway IP address to base+1 and fill in some well-know public DNS server addresses then I get an internet connection as promised. But in this configuration it is pointless to attempt to access http://192.168.100.1 because the traffic will be routed to the gateway address, and you can 't send type C addresses outside their own LAN.
Apologies again for asking a question about the business service on a residential forum, but as there isn't a similar one for business customers, and because the VMB tech support agents are clueless about Modem Mode, I'm hoping some kind soul will be able to help.
Many Thanks,
Kevin