Hi
Having some work done at the moment at the front of our house (new driveway) & the contractors have managed to severe the cable running under the old drive to the house.
I can't seem to find any way of contacting virgin to get the sorted
Can someone supply a telephone number so I can report this & get someone out urgently as the new drive is being laid this week.
0345 454 1111
Thank you but I've already tried this & I cannot speak to anyone, it's all automated. The link I get sent from it after going through all the generic testing just says check back in a few hours
It is Bank Holiday Monday so will be on a skeleton staff levels today. You need option 2 Faults.
Forum TeamHello Robzere31,
Welcome back to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your cabling at the moment. We're unable to locate your account from here. Have you been able to get in touch with the team since you posted or do you require further assistance?
Kind Regards,
Steven_L
