Forum Discussion
- jpeg1Alessandro Volta
You can call 0800 561 0061 to find out if there is still a local fault. If nothing is mentioned there you will need to phone CS to report a fault. VM doesn't have a fixed repair time but you will start getting some compensation after two days
- carl_pearceCommunity elder
You need a backup connection when working from home as you can't rely on a residential connection with no SLA.
- Daniel_EtForum Team
Hi linoytu 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the issue you've been having and the inconvenience it's caused 😔
How have things been since you posted? If you're still experiencing the issue, have you tried following the advice provided by jpeg1?
You can also check your service status by clicking here.
Please pop back to us at your earliest convenience.
Regards,
Daniel
Related Content
- 3 months ago
- 4 months ago
- 6 months ago
- 3 months ago
- 9 days ago