Getting an Extension Cable for my Hub

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

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sms0672 wrote:

I would also like an extension cable please, are you able to message me for the details?

thanks

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VM will only provide a 3 metre cable maximum. Anything longer requires a technician appointment due to the way changes affect your service signal levels.

Hi there sms0672 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I would be happy to help in regards to an extension cable, can you elaborate on what exactly you are needing so we can ensure we can help?