My broadband box was damaged by the recent storm. I’ve tried to find the box in screwfix but can’t find a replacement.
does anyone know where I can buy one of these or if virgin can repair it? The box internals are exposed to the elements.
Try reporting as a plastic termination box with a missing cover.
https://www.virginmedia.com/help/reportingdamage
Forum TeamHi protect202
Welcome to the Community Forums.
Sorry to hear that the cover for the Omnibox has been lost in the weather.
We can organise an engineer to replace this on our side if you still need. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
