Forum Discussion

JasonDexter91's avatar
JasonDexter91
Tuning in
5 months ago

External box damaged

I've come home from work and noticed this external virgin box has been damaged.

Is there anything I can do ? 

 

  • goslow's avatar
    goslow
    Alessandro Volta
    5 months ago

    Are you a VM customer? The cable hanging down appears to be disconnected. Is the box in use for an active VM service?

    • JasonDexter91's avatar
      JasonDexter91
      Tuning in
      5 months ago

      Yes, I'm a VM customer. The cable above goes an old sky dish that I'm yet to remove.

      • Martin_N's avatar
        Martin_N
        Forum Team
        5 months ago

        Hi JasonDexter91,

        Thank you for your post. We're sorry to see how you're omnibox is. 

        We can certainly get a visit booked in for this to be fixed. 

        I will private message you now. 

        ^Martin