eagleowl0
20 days agoJoining in
Broken external box
Hi there. The external brown Virgin Media box outside the front of my property has cracked and won't close. Right now it's temporarily fixed by tape. Could someone advise on how I would go about getting this reported and repaired, also will it be fixed for price or by warranty?
They will fix it, phone them as said above. Tell them the omnibox is broken. Simple. They can also check the connectors once there as they did with mine, you would be surprised the amount of people who have issues as they never check outside.
Watch that tape as well, may leave marks on your wall.