Forum Discussion

EllieBracken04's avatar
EllieBracken04
Joining in
18 days ago

Extension cable

Hi,

Recently got my virgin tv 360 box and have discovered the cable is too short. Is it possible to order a 10m one to fit around my livingroom? 

Thank you,

 

Ellie 

2 Replies

Sort By
  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    18 days ago

    For additional cables of that length, you would be best to get a manned install.  The tech will place the box where you need it and check all the power levels are correct.  Either phone VM or wait here a day or two for a VM Mod to pick this up and discuss

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    16 days ago

    Hi EllieBracken04 

    Welcome to our forums and sorry to hear your extension cable is too short. We want to do do our bets to look into this for you. To do so, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,