Hi, is it possible to get an extension cable for my hub 5, to allow me to move it further away from the wall socket?
Hi dnorrishill
Thanks for posting and welcome to the community. There are two options here;
1) We can send an extension cable and have 5m/10m/15m options.
2) We can send an engineer to the property to do a relocation. £25 call out charge.
I'll send you a PM now to help :)
Apologies. Yes it is the 5x I have then as it uses the optical fibre cable.
Is it possible to get a longer optical fibre cable?
Hello
Any chance you could drop me a message about an extension as well please?
Thanks
Forum TeamHi Shellibird,
Thank you for your post and welcome to the community.
We will message you now to proceed with this.
^Martin
Hi
Are we talking about an extension optical cable from the wall point to the hub 5?
If so would it be possible for me to request one as well please?
Thanks
Forum TeamHi dnorrishill
Thanks for posting and welcome to the community. There are two options here;
1) We can send an extension cable and have 5m/10m/15m options.
2) We can send an engineer to the property to do a relocation. £25 call out charge.
I'll send you a PM now to help :)
