Forum Discussion

Joolsb's avatar
Joolsb
Joining in
5 months ago

Exposed cable

There is an exposed virgin media cable running to a neighbouring business property, this poses a health and safety risk as well as potential insurance claims. How do I notify you privately of the address in question?

4 Replies

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    5 months ago

    It would help if you posted a photo of the cable. A staff member will look at one needs doing, and invite you into a private conversation

  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    5 months ago

    Hi Joolsb

    Thanks for your post, welcome to the Community Forums. Thanks for making us aware of this.

    If you are able to post a photo of the cables, this would be really helpful so we can get a better understanding of what we need to do and what team we need to report this to.

    Thank you

    • Joolsb's avatar
      Joolsb
      Joining in
      5 months ago

       Hi Beth, photo as above. I will send you property details of the shop involved when you request them.

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team
        5 months ago

        Hi Joolsb

        Thank you for sharing the picture of this, we completely understand the risks this imposes.

        I've sent you a private message so I can take the address from you.

        Thanks