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Wolfstinger's avatar
Wolfstinger
On our wavelength
4 months ago

Engineers not turned up AGAIN.

After rescheduling three times, VM engineers have not turned up on the day. We have now not had internet for more than a month, and after numerous promises, you service has let us down again! 

Please can someone get into contact. No way we should be having a large amount of money taken out of my bank account, so that you can cancel appointments and not turn up to the ones that are scheduled. 

Thanks

Chris

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    • Wolfstinger's avatar
      Wolfstinger
      On our wavelength
      4 months ago

      Thank you, 

      Spoke to VM on phone. We are now in an indefinite wait for the road to be dug up. They cannot give us a date, despite giving us one previously, on which nobody turned up. What a shambles this is becoming.

  • Wolfstinger's avatar
    Wolfstinger
    On our wavelength
    4 months ago

    I have managed to sort this. So, someone dug up the road, didn't tell us, and also didn't put it on record. But internet and TV are now up and running.