Forum Discussion

mc4590281's avatar
mc4590281
Joining in
10 months ago

Engineer visit required

I have received my new quick start box with new equipment but I am unable to install it as I don’t seem to have the connection points in my home. How do I book an engineer visit asap ? 

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    10 months ago

    Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    10 months ago

    Hi mc4590281 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you have had with your recent install, we can see that you have reached out to our team, could you please confirm if your installation has now been completed by our team?

    Thanks, 

    Sabrina