Colm73
11 months agoJoining in
Do I really need an engineer to visit?
Hi, I moved into my new property on the 6th, the previous owner had gigabit broadband installed and so I thought I would go for the same.
I ordered online the same day, contract cost £39 for 18 months and router to be delivered on 9th - fantastic!
Then on 8th I receive a message that an engineer will visit on 22nd. Is this really necessary as the property already had gigabit service? In fact, the cabling and router from the previous owner are still there.
Also, I received a new contract on the 8th stating £78 per month, which is not what I agreed.
Many thanks,