Do engineers need access to the wall socket connection?

Question

Some issue occured a few times recently so an engineer is coming to check, do they need to get to the wall socket or will they just check from the hub and wire from the wall?

Tudor · Answer

You cannot second guess what they will need to do to fix your problem. Crystal ball broken.

Adduxi · Answer

Be best to assume they need full access to all of the installation.&nbsp; Otherwise it's a bit like servicing a car, but keep the bonnet closed ....&nbsp; &nbsp;😉

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Do engineers need access to the wall socket connection?

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