Forum Discussion

georgiegall's avatar
georgiegall
Joining in
4 hours ago

Detached Cable

Hello,

Following recent storms, the cable between our brown box and router has become detached from the wall.

Please can an engineer come to rectify?

Georgie

1 Reply

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.