Forum Discussion

codytone's avatar
codytone
Just joined
4 hours ago

cable too short

 

Hi

Ive just received my home start broadband set up kit, its with a HUB 3.0 the 3Meter coax cable is too short, I need a 5m cable to reach properly (I have an 8ft arched window between the cable socket outlet and the mains plug over the other side where the hub will be connected and stand) I can connect the 3M cable but its hanging in mid air in the middle of the window.  Placing HUB on floor on carpet is not safe and gets in the way of curtains etc

Can you send out a 5m cable please? I'll happily send the £M one back.

Thank you

I

Broadband
Cable
coaxcable
Hub3

1 Reply

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    3 hours ago

    A VM person will pick this up if you wait. If you want the best WiFi range from the Hub, position it in an open place on a shelf or cupboard.